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Payment

In Settings → Payment, you choose how you get paid.

To sell paid products, one payment service is enough: Stripe or PayPal. You can also connect both, and your customers then choose how they pay.

At first, the tab shows the PayPal box, the Stripe box and the currency. The Checkout page area (options for your order page) and the Invoices area described below appear once Stripe or PayPal is connected.

PayPal​

Many of your customers already have a PayPal account and like paying with it. PayPal is available on the Pro plan. On the free plan, TinyPages keeps 15% of each sale and can only collect that commission through Stripe, so free plan sales go through Stripe. If you click Connect in the PayPal box while on the free plan, TinyPages offers you to move to Pro. If you leave Pro later, PayPal stays connected but your order pages stop offering it (see If you stop Pro).

To receive payments with PayPal, you need a PayPal Business account. You can open one for free in your own name, as an individual or a sole trader.

  1. Go to Settings → Payment. The PayPal box is the first one, above Stripe.
  2. In the PayPal box, click Connect.
  3. PayPal opens. Log in to your PayPal Business account, or create one, then allow TinyPages to take payments for you. If you already have a PayPal account, use the same email address to log in.
  4. PayPal then brings you back to TinyPages. The box shows Connecting to PayPal… for a few seconds, then Connected, with the email address and the ID of your PayPal account.

PayPal sometimes needs more from you, for example when your email address isn't confirmed yet or your account can't receive payments. The box then says so and shows a button to finish on PayPal (Open PayPal or Update information).

The money from your PayPal sales goes straight to your PayPal account. PayPal charges its own fees, and TinyPages takes no commission. You can refund a PayPal sale from Sales, like any other sale (see Refund a sale).

What your customers see​

  • PayPal and Stripe both connected: on the order page, your customer chooses between Credit card and PayPal.
  • PayPal only: the order page shows PayPal's own buttons, a yellow PayPal button and a black Debit or Credit Card button. With the second one, your customer pays by card through PayPal, whether or not they have a PayPal account. Apple Pay and Google Pay come from Stripe, so they only appear once Stripe is connected.

On a one-time purchase, PayPal may also offer Pay Later to the buyers who are eligible.

PayPal works for one-time products, order bumps, subscriptions, payments in installments and free trials. After a PayPal payment, each upsell or downsell your customer accepts opens a new PayPal window, where they confirm that extra payment. When they paid by card through Stripe, accepting takes a single click.

To disconnect PayPal, click Disconnect in its box and confirm. As with Stripe, disconnecting is refused while members still pay a subscription or in installments through PayPal: cancel their subscriptions or stop their payments first (see Cancel a member's subscription).

Stripe​

Stripe is the service that collects your customers' payments and pays them out to you. It works on the free plan and on Pro. Connect your Stripe account here: it handles card, Apple Pay, and Google Pay payments. See Connect Stripe for the full setup guide. Once connected, the tab shows your account status, and you can disconnect it. While members are still paying a subscription or in installments through it, disconnecting is refused: cancel their subscriptions or stop their payments first (see Cancel a member's subscription), since that's no longer possible once the account is disconnected.

Currency​

Here you choose the currency of all your products, including the ones you've already created. There is one currency for the whole account.

Warning

Changing the currency switches every product to the new one straight away, and the amounts are not converted. A product sold at 97 € is then sold at 97 $. After a change, go through each product and update its price yourself. A confirmation window reminds you of this before the currency changes.

Invoices​

Once Stripe or PayPal is connected, an Invoices area appears in this tab. This is where you fill in the details that show up on every invoice your customers receive: your legal name, your address, your business registration number (your SIRET if you're in France), and, if you want, a short footer line at the bottom of the invoice.

With Stripe, most of these are already filled in from your Stripe account. PayPal doesn't share them, so if you sell with PayPal only, you fill them in yourself. You can correct or complete them here whenever you like, and the change applies to the invoices generated from then on.

Your logo shows up at the top of your invoices too. It's the one you uploaded in the Appearance tab, so there's nothing more to add here. Like your details, a new logo only appears on the invoices issued after the change.

Order page​

The options below sit in the Checkout page area of this tab and change what your customers see on your order page. Like the Invoices area, they appear once Stripe or PayPal is connected, since that's what confirms you're really selling through TinyPages.

Ask for the billing address​

On the order page, customers normally decide for themselves whether they want an invoice: they tick a box, and only then fill in their address. Turn on Ask for billing address when you'd rather have that address on every order, for instance when your accounting requires a full invoice for each sale.

Once the option is on, the address fields appear as soon as the customer has entered their name and email, with their name already filled in. They complete the address to place their order, and their invoice is sent to them by email as soon as the payment goes through.

Collect VAT​

This option is in Settings → Payment, in the Checkout page area, which appears once Stripe or PayPal is connected.

If you're registered for VAT, you have to add it to your prices and show it on your invoices. TinyPages does this for you: you never work out a rate by hand or edit an invoice.

  1. Turn on Collect VAT.
  2. Enter your VAT number. It's required, and it appears on every invoice.

From then on, the prices you set are prices before tax: they stay exactly as you enter them.

On the order page, TinyPages works out your customer's country from where they're connecting. If they fill in a billing address, the country of that address takes over. If the country is in the European Union, that country's VAT rate is added on top of your price, and the customer sees it clearly before paying. Their invoice shows the amount before tax, the VAT, and the total.

A few things worth knowing:

  • VAT is only added for customers inside the European Union. A customer outside the EU pays your price with no tax, and their invoice shows no VAT.
  • The rate always follows the customer's country, not yours. A German customer is charged the German rate, a Spanish customer the Spanish rate.
  • If you're not registered for VAT, leave this option off. Your invoices stay exactly as they are today.

Link your terms of sale to your order page (required checkbox)​

Many sellers need their customers to accept their terms of sale (terms and conditions, refund policy, privacy policy) before paying. To link these terms to your order page, add a required checkbox: its text can contain a link to your terms, and your customer has to tick it before paying.

  1. In the Checkout page area, turn on Add a required checkbox.
  2. Edit the text of the checkbox. A ready-made sentence is filled in for you, and you can replace it with your own (up to 500 characters).

To link to your terms, whether they live on a web page or in a PDF, put the words to click between square brackets, followed by the address between parentheses:

I accept the [terms of sale](https://mysite.com/terms)

On your order page, your customer reads "I accept the terms of sale", and "terms of sale" is a link that opens in a new tab. The address has to start with https:// (or http://).

From then on, your customer has to tick the box to confirm the order. If they click Confirm order or one of the PayPal buttons without ticking it, the payment doesn't start and a message asks them to tick it. Express payments (Apple Pay and Google Pay) go through without the checkbox, and paying that way counts as accepting your terms.

The checkbox appears on the order page of all your paid products. It doesn't appear on free products.

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