Comments
Comments let your members ask their question right under the lesson it's about, and let you answer where the whole group can read it. A question you answer once often saves you the same email from several other members.
Turning comments on
Comments are off by default. You turn them on course by course:
- Go to Products and open the course.
- In the Product access card, turn on Enable comments under lessons.
A comment section then appears at the bottom of every unlocked lesson of that course. Turn the option off to hide it again.
Who sees what
Comments are shared with everyone who has access to the course. Each comment shows the first name of the member who wrote it, and members can reply to your answers and to each other, so a comment can turn into a short conversation.
If your work touches personal or sensitive topics, as a therapist for example, keep this in mind and tell your members: what they write under a lesson is read by the whole group. For anything private, invite them to email you instead.
When the AI Coach is on for the course, the questions you answer also feed it. The coach can reuse your answer, without the member's name, when another member asks something similar.
For members
- They can write a comment at the bottom of a lesson, or reply under an existing comment.
- They receive an email when you reply under their comment.
For you
- You receive an email whenever a member posts a comment or a reply. You can turn this email off in Settings, Notifications tab (New comment).
- To reply, click the link in that email. It opens the lesson in a preview of your member area, where you see the comments and answer them. You can also open this preview yourself with Preview as member, in the Actions card of the product page.
- In the preview, you can delete any comment with Delete. The replies under it are deleted too.