Destinations & Routing
Once a visitor completes your form, a destination action fires. Destinations control what happens next — a thank-you message, a redirect to a page, or a booking link. You configure one default destination plus optional conditional routing rules that send different respondents to different outcomes.
Destination types
- Message — Shows a custom thank-you message directly on the form page. No redirect needed. Good for surveys, feedback forms, or any situation where a simple acknowledgment is enough.
- Redirect — Sends the visitor to a specific page on your site (for example, a thank-you page you've built in TinyPages). Good for lead magnets or registration confirmations where you want to deliver something on the next page.
- Calendar — Redirects the visitor to a booking URL (for example, Calendly, TidyCal, or Cal.com) so they can schedule a call immediately after submitting. Perfect for discovery call qualification forms.
Conditional routing
Conditional routing lets you send different respondents to different destinations based on their answers. This is the key feature that turns a simple form into an intelligent qualification tool.
How to add a conditional rule:
- In the sidebar, click + next to Destinations to add a destination.
- Set your default (catch-all) destination.
- Click Add rule to create a conditional route.
- Define the condition: select the question, the answer value to match, and the destination to send to.
AND rule — All conditions in the rule must be true to trigger the destination. OR rule — Any one condition being true is enough to trigger it.
If no conditional rule matches, the default destination fires.
Example: Qualified applicants → Calendar (book a discovery call). Everyone else → Message ("Thank you, we'll be in touch").