Field Types
Here are the types of fields you can add to a form. They only exist in forms, not in your pages or emails.
Available field types
| Field | What it collects |
|---|---|
| The visitor's email address. This is the field that creates the contact: without it, answers are saved but nobody is added to your contacts. It can go on any step, and you choose whether it's required (Question required). | |
| Name | First name and/or last name. |
| Phone number | A phone number with a country code selector. |
| Short text | A single-line free-text input. Good for short answers like "What's your business name?" |
| Long text | A multi-line text box for open-ended answers. Good for questions like "Describe your biggest challenge." |
| Multiple choice | A question with predefined options where only one answer can be selected. Great for screening applicants. |
| Checkboxes | A question with predefined options allowing several answers. Good for "Which of these apply to you?" questions. |
Email, Name and Phone number can each be added only once per form.
Tips for effective forms
- Put the Email field on the first step: the contact is created as soon as that step is sent, before any other answer. A new form already starts with it.
- Use Short text for quick facts and Long text when you expect a fuller answer: the size of the field shows the person how much to write.
- Use Multiple choice, Checkboxes or Phone number to send people to different places: these are the only questions a destination can use as a criterion (see Destinations).
- One idea per step: group the questions that belong together and keep each step short (3 to 5 questions per step is usually a good guide).